- Orders and art can be emailed to Orders@Pmgoa.com
- Standard production time: 3-10 working days from proof approval on catalog quantities, including (where applicable) repeat orders on most items. Subject to stock availability.
- Production time begins the next working day after an order is production ready. Production ready means that all art, credit and/or proof issues are resolved. Order acknowledgment will be emailed for every order with a ship date.
- Large orders may require longer production time. Check with customer service or your account representative for details.
- Direct Print: $50.00 (v) per color/location.
- Additional Imprint Colors and/or Second Location: Add $0.25 (v) each running charge per color, per location.
- Full Color: Check item on website-
- Decal: $50.00 (v) includes full color process imprint
- Imprint Color/Copy Change: $45.00 (v) per imprint color change
- PMS Color Match: $50.00 (v) per PMS matched imprint color. Please note that Pmgoa makes every possible effort to match colors as close as possible to the assigned PMS color. We do not guarantee exact color match. Stock imprint colors are available at no charge.
- Typesetting: $8.00 (v) includes retouching of supplied art and/or adding text.
- $15(V) Proof Charge.
- All changes and approvals of paper proofs must be returned to PMGOA via email
- We make every effort to ensure all product images on our website, proofs and virtual proofs are accurate and true to the product. However, due to changes in stock, computer monitor color variations and other factors, we strongly recommend a sample be requested before placing your order so that you assured that the product is exactly what you’re expecting.
- Small variations in images and virtual proofs are to be expected and will not result in credits.
- $50.00 (v) Plus shipping cost.
- Allow 3-5 business days for production.
- Preproduction sample not available on rush orders.
Stock Imprint Colors
- AA- Athletic Gold-PMS#124, Black, Brown-PMS#478, Burgundy-PMS#505, Forest Green-PMS#357, Gold-PMS#871, Gray-PMS#430, Kelly Green-PMS#347, Light Blue-PMS#298, Lime Green-PMS#375, Maroon-PMS#202, Navy Blue-PMS#282, Orange-PMS#21, Pink-PMS#230, Process Blue-PMS#Process, Purple-PMS#2592, Red-PMS#186, Reflex Blue-PMS#Reflex Blue, Royal Blue-PMS#286, Silver-PMS#877, Tan-PMS#468, Teal-PMS#320, White, Yellow-PMS#116.
- AB- Black, Blue-PMS #286, Reflex Blue, Blue-PMS #301, Brown-PMS #4625, Gray-PMS #430, Green-PMS #347, Gold-PMS #871, Silver-PMS #877, Navy Blue-PMS#289, Orange-PMS #021, Purple-PMS #2597, Red-PMS #186, White and Yellow-PMS #116
- AC- Metallic Silver PMS 877 C, Metallic Gold PMS 874 c, Bright Metallic Gold 873 c, Reflex Blue, Navy Blue, Process Blue c, Purple PMS 268 c, Hot Pink PMS 225 c, Red PMS 485 c, Red PMS 199 c, Burgundy PMS 202 c, Orange PMS 021 c, Athletic Gold PMS 123 c, Yellow PMS 102 c, Dark Green PMS 343 c, Medium Green 347 c, Lime Green 375 c, Teal PMS 327 c, Gray PMS 423 c, Light Gray Cool Gray 4 c
- AF- WHITE, BLACK, BLUE – PMS 286, DARK BLUE – PMS 288, NAVY BLUE – PMS 295,LIGHT BLUE – PMS 299, REFLEX BLUE, PURPLE – PMS 273, RED – PMS 200,BURGUNDY – PMS 202, MAROON – PMS 202, PINK – PMS 212, ORANGE – PMS165, YELLOW – PMS 109, GREEN – PMS 347, DARK GREEN – PMS 343, BROWN -PMS 161, ATHLETIC GOLD – PMS 123, GOLD (METALLIC) – PMS 872, SILVER(METALLIC) – PMS 877, TEAL – PMS 321, GREY – PMS 424, KELLY GREEN – PMS354, PANTONE PROCESS CYAN, PANTONE PROCESS MAGENTA, PANTONE PROCESS YELLOW, PANTONE PROCESS BLACK
- EQP plus ½ off setup fee.
- Bulk packed unless otherwise noted on catalog pages.
- PMS matches and running charges are still applicable.
- Artwork stays on file for 2 years.
- Pmgoa is not responsible if repeat orders are produced incorrectly due to inaccurate information on PO.
Rush Orders: See Additional Charges Below
- Orders and artwork must be received before 9:00am CST. If received later, production begins next business day.
- Orders required in less than the standard published lead-time are subject to rush charges (see below).
- Email art and PO to rush@Pmgoa.com
- All rush services are dependent upon credit approval and problem free camera- ready art.
- Purchase order must indicate “Rush Service” if desired, otherwise, standard production time will apply.
- Must call for availability and approval.
- Pmgoa will not be responsible for any delays due to incomplete or inaccurate information on purchase order or payment information.
- Please contact your rep or call sales.
Less Than Minimum Orders
- $75.00 (v) Absolute minimum quantity available is half of the minimum listed catalog quantity.
- Blank orders are available at EQP.
- Please note that on blank orders there will be no product information/ingredients.
- Over/Underrun policy will not exceed 10%. Every effort is made to ship exact quantities on all order; however, Pmgoa reserves the right to ship 10% under or over the quantity ordered.
- All prices and terms are subject to change without notice.
- The Sites may make available listings, descriptions, and images of goods and services (collectively, “Products”). Such Products are made available exclusively by third parties. We make no representations as to the completeness, accuracy, reliability, validity, or timeliness of such listings, descriptions, or images (including any features, specifications, product provenance and prices contained on the Sites). Such information and the availability of any Product are subject to change at any time without notice.
- Any changes made to an order via phone, after it has been received by Pmgoa must be confirmed in writing via email.
- Pmgoa assumes when artwork has been submitted for reproduction this artwork was submitted in full compliance with the laws governing copyright, trademarks, etc. Purchasers, by placing these orders, agree not to hold Pmgoa responsible for any damages, costs and/or expenses incurred under these laws as a consequence of our use of said artwork. The logos and designs featured on items or with relation to promotional items are to show design capabilities only. These designs are available for sale and do not imply endorsement of any products within the catalog. Logo bearing merchandise can only be obtained through the companies to which the logos or symbols belong.
- For quantities exceeding posted quantity please contact your customer service representative.
- Pmgoa accepts the following credit cards: American Express, Visa, Master Card and Discover Card
- While we strive for excellence, there are times in which a customer may not find satisfaction with a product. Under these circumstances, all potential returns must be submitted for review within 30 days of receipt of merchandise.
- Returned merchandise will not be accepted without written consent from Pmgoa.
- Pmgoa reserves the right to request a sample before a return authorization is made.
- Unauthorized returns will not be accepted and will be returned to the sender.
- All cancellations must be sent in writing via email or fax.
- Once cancellation is received, Pmgoa will acknowledge receipt of cancellation in writing via email. If cancellation confirmation is not received from Pmgoa with 24 hours please contact your customer service representative.
- Pmgoa will not be held responsible if no attempt is made to ensure cancellation request was received.
- There will be no cancellation charge if order is cancelled before proof is approved.
- A 50% cancellation fee will be applicable if proof has already been approved.
- No cancellation will be accepted for completed production runs.
- CANADA: NO SPF, water or energy products.
- Shipping charges will be added to the invoice.
- All small packages will ship UPS ground unless requested otherwise on purchase order.
- Shipments cannot be made a PO Box.
- C.O.D. shipments are not available.
- All standard ground parcel rates are subject to change without notice.
- Customer must advise if shipping to a residential address.
- Pmgoa will not be held responsible for delayed shipments when merchandise is given to carrier on time.
- Foreign shipments (shipments outside the continental United States): RECEIVER OF GOODS will be responsible for all taxes, duties and miscellaneous charges related to the shipment Declared value will be catalog pricing unless otherwise requested. Pmgoa is not responsible for delays in customs, ocean freight shipments or airfreight shipments beyond our immediate control.
Drop Shipments/Split Shipments
- Drop shipment: $10.00 (v) per additional location after the first.
- An excel file is required for drop shipments of more than 5 locations, with complete address field information.
- International Drop Shipment will require $25(v) Paperwork charge per location.
- Third Party Billing: $10.00 (v) per box.
- Email artwork to email@example.com
- Logo Placement & Sizing: Unless a specific size is indicated on your purchase order or artwork, Pmgoa will determine the most appropriate size of your imprint. If imprint size is not indicated, we reserve the right to decorate the are most suitable for the artwork method specified.
- Acceptable File Formats: Vector art is REQUIRED; Files Accepted: AI, EPS, PDF.
- Formats Accepted: PC or MAC.
- For best readability fonts should not be smaller than 6 points.
- Ruled lines to be not less than 5 points.